This morning, the Help Desk has received a number of calls from users indicating that McAfee Antivirus detected and deleted a virus. This has been researched by Information Resourses and identified as a false positive by the antivirus software. This message will only be displayed if the computer you are using is running Windows XP. This does not occur on Windows 7 computers.
A fix has been put in place but it may take a few hours to propagate to all systems across campus. If you see this popup message, just close the message box and click "Cancel" when prompted to perform a file restore. This will clear the message and the system will run normally. If you still have questions or concerns, contact the Customer Support Help Desk at 913-588-7995.
Showing posts with label viruses. Show all posts
Showing posts with label viruses. Show all posts
Thursday, December 15, 2011
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